Customer Reviews
Great player, easy simple interface
I have owned this product for about a month now and it works great. I upgraded to the latest firmware to take advantage of the latest features. I downloaded some games and different skins from the Samsung website and transfered some phone contacts to the P2. It paired up with my cell phone effortlessly and was able to transfer music, video and text files without a problem. Learning how to use the touchscreen was simple and didn't take long. What I didn't know about was the shortcut to get to the home screen until I read somewhere online that tapping and holding the back button will take you back to the home screen. The P2 also will start right where you left off for videos and audio. Images look crisp and the sound is excellent (both are better than my sister's Ipod Touch!)It has side buttons for volume up/down, power/play/pause and a hold button. This player has a decent battery life. I use a usb power adapter from an old mp3 player (don't know how long it will take to charge through a usb port) Overall I think this is a nice looking player, easy to use, just the right size with great features.Great Product!
I spent months reviewing specs on various players. I owned an IRiver H10 and was beyond tired of the problems with that generation of hard drive players. I knew I wanted a flash memory player, but which one was a difficult decision. The P2 has met all my expectations and more and I highly recommend this player to anyone looking for a great product with excellent features. Samsung does a great job all around from product support to the obvious quality of the design and manufacture. The firmware upgrade is essential, so make sure you understand a computer well enough (or your kid does) to upgrade the firmware. It is a simple upgrade process with the software that comes with the player. If not, you will lose many features that set this player apart from the crowd. The only thing I am not completely satisfied with is the headphone plug on the bottom of the player alongside the USB port. It is not a bad thing I guess, but it does make you expose the USB port to more dirt, trash, lint, etc. since the player does not come with a cover for the port. But, once I save enough money for the bluetooth headphones, I won't have to worry about it, right? Also, as far as design, the controls on each side of the player should have been placed at opposite corners (top left, and bottom right) to allow for easier one handed operation. The controls on the sides of the player are directly across from each other, so it is cumbersome not to hit a button you don't want to when using one hand. But, as with any product, you can't have everything you want, but this player comes about as close as you can get. The most important feature, sound quality, is a home run with the P2. You will hear elements of the music that you won't hear from other players.Samsung YP-P2 , P2 stands for AWESOME.
The best mp3 player ive ever used, i hate ipods and this thing beats the ipod touch in terms of customization and usability personally. I think i should have waited for the 16 gb version, but still an immaculate player, dont hesitate.product is good software wise... hardware wise not so great.... customer service is horrible
I just wanted to know what other people thought of this... Today, I put my P2 in my pocket to store during one of my classes. I took out the player at the end of class only to find that my P2's screen was cracked. Now, I knew the player was a little weak by the looks of it, and would think it normal if only the inner lcd screen had cracked (this is normal with ipods... i have seen in happen many times). my case is different though. How in the world can the outer screen crack? So... just when i thought there was nothing that could be done about it, my friend told me to call samsung to see if they could cover it under my warranty. although knowing they probably wouldn't cover it, i called anyways with the intention of informing them how cheap and weakly made their player is (with little hopes of getting it fixed without anymore money coming out of my pockets). I called samsung's product customer care line. Jane told me it was not going to be covered by warranty and that i would have to get it serviced for an unknown amount. Let me side track and tell you about my previous service i received for this same player. I had sent my player in for service early in January of this year because the player wouldn't turn on. 3 weeks later I received my player (they had told me it would take approximately 2 weeks) saying that i had put DRM files into my korean firmwared player. woops my fault. i thanked samsung for fixing it... but they did more than just fix it. I sent the player in as a brand new player without any scratches and everything about the player was normal. When i got it back, there were couple scratches, places where you could see the service technicians had attempted to open the player (some of the black under the outer glass was gone), and when i pressed on the screen for awhile, you could see spot(s) where the outer glass and inner lcd screen was touching (the spot was there for ~10 seconds each time). Not wanting my player to worsen by sending it in to obviously incompetent technicians and not wanting to wait another 2-3 weeks to get my player back to "original" state, i decided to ignore the minor issues and just keep using my player. Back to the original story. So I told jane at customer service that i did not feel safe in sending in my player to the incompetent staff. After i told her that it did not make sense that a screen can crack by putting it in a pocket, she transfered me to the customer relations department giving me a reference # to use. (great... i'm marked with a # same as all customer support in this world... what happened to the old "I'll transfer your call, AFTER I inform the next support person of the situation" rather than "Here's a number. Give it to the next person and she'll do the best she can. Next person" attitude) So Christina (i won't give her agent number away) at customer relations gets to answer my call. I tell her everything once again. She puts me on hold (she put me on hold after i gave her the reference number too... i didn't understand that. supposedly her computer had to gather the information. couldn't she just stay on the line while her computer loads? it only takes a maximum 1 minute to load.) and says, "i've reviewed your situation and for the player being scratched... we can't do anything since your service was in january." i didn't really care about the scratch. next she says, "As for the screen it is not covered under our warranty seeing as it is "cosmetic damage" and i do not know what happened in your pocket." great... just because samsung wasn't able to produce a durable and strong player, the customer needs to dish out more money to fix samsung's mistake? I've owned and HAD planned to own many samsung devices and HAD been proud to say samsung is a korean company (seeing that i'm also korean) but after this incident i'm disappointed and it's discouraging for me to buy another cheap quality device that comes with cheap quality service. After Christina told me I needed to pay for the damages if I wanted it fixed, I asked her how much it would cost me. After being on hold for ~5 minutes, she gave me the number to CVE (apparently the service center) and told me to ask them personally. Apparantly their warranty doesn't cover "cosmetic damages" whatever that means... but what i don't understand is how the player's OUTER screen (forget about the inner) cracks by just putting it in a pants pocket. Even ipods are this cheaply made. Am i really being unreasonable to ask samsung to pay for their weak player?the apple breaker!
My Bias present in my review below: After much anticipation and anxiety from reading ALL reviews out there bashing and praising this device, I overcame my schizophrenic indecisiveness and chose this 8gb P2. I'm not exactly anti-apple: I do recognize how overpriced all their products are for what they offer (style + little bit of new tech.) while understanding the light (tiger's low resource sipper unlike vista's gargantuan resource hog), succinct, easy user interface that allows any person on the IQ spectrum to use it efficiently (hence all the obvious bias in the eerily parallel opinions of mac users/lovers) without even knowing a thing about it. I appreciate simplicity/design, but not to the detriment of my wallet. I'm a somewhat tech savvy, windows using, dexterous musician. I've used all ipods, iphones (wonderful products to use, not to own), owned lexars & creatives (horrible interface btw), even sony's (don't ask) and have to say I've stuck longest to and prefer my refurbished black 8gb ipod nano (sorry anti-applers out there). My Review (by order of importance) Touch Interface: To my chagrin, it turned out to be easy to learn and HIGHLY sensitive to touch (no pressure required, even registered my fingers through at least 20 pages of a novel I was reading) Details: Near 180 degree viewing angles (really nice), smudges and prints will happen but with the screen protector and bright screen, it's not a problem. View-ability-wise it definitely had to be viewed with near full brightness in direct sunlight but otherwise minimum brightness sufficed even in well-lit offices. I LOVE that it allows shuffle playback within a folder/playlist (this was not possible on the nano), and I didn't really need to view the screen since I love shuffle, so, just it's as easy to operate while driving as nano (for shufflers). For non-shufflers, tough luck, it's hard to train your thumbs on a screen without dedicated buttons for skip, but if you really wanted to, you could just use a Bluetooth with A2DP to control it or even make a playlist specifically for driving. Syncing: Making playlists was a snap if you were willing to put all the music in with its software. It automatically senses the artists, album, and song title attributes as found in windows media player. Battery Life: It was very apparent that it was calculating its battery life as it went along. Switching from video to music files always increased the meter by a bar or two. No complaints (actually felt annoyed trying to run the battery down playing the same video over and over) Hardware: It actually shipped with the bottom left corner of the screen a millimeter lifted off from the back, (I was disturbed by this, bad Samsung, bad) though a deliberate forcing the two back together fixed this (felt gummy, didn't actually snap back together, more like squished). It doesn't have an external speaker, so the alarm is useless unless connected to speakers/headphones whether wired or through Bluetooth, whatever suits you. New firmware: more customize-able menus (can put up own pictures, can choose from variety of fonts and icon styles), games, bluetooth pairing, [details: visualizers are lame except for the bars since it is actually in time with the music] To those Apple Addicts out there: step up the learning curve or grow an attention span! All that complaining really makes one wonder how you all survived before apple's OS or some other dumbed-down interface came about! By the way, notice how Samsung chose a product, and left it because it was made stylish the first time unlike the nano-whatever-number-of-generations and ipod-whatever-number-of-generations. To the tech savvy or recent generation(s): you'll have no problem using this device, even if you have let yourself get lazy by using an apple product for the past few decades! Just protect the screen. Personally, I'm using the clear sticker that is used to protect the screen protector on the screen, simply because it helps the fingerprints just as much, and works! Technically, it comes with more than one screen protector if you look at it that way. To everyone else: I would HIGHLY recommend at least trying this product. It's relatively cheap for a touch interface media player, and works really well with bluetooth phone calls. Wouldn't say it's for people who give up after a few tries (the cosmos menu takes some getting used to), but it is SO worth it. And, if you can, wait till the 16gb version comes out in the US (it already did for Korea, Europe, and Canada) middle of this year.Keyword : samsung+mp3
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